This short video walk through the "Enter Data As" feature in ServicePoint for users answering calls for the Virtual Call Center. After logging into ServicePoint a user must "Enter Data As" Alliance Virtual Call Center before they begin taking live calls.
Homeless Management Information System
|HMIS Calendar||HMIS Privacy Documents|
|HMIS Policy & Procedures Manual||HMIS Workflow Documents|
|User Group Notes||HMIS Walkthrough Videos|
|HMIS User Group Suggestion Box||HMIS Add Provider Form|
Project WIN is a partnership between BEDS, SSPADS and WSPADS lead by Pillars to bring comprehensive services to clients using emergency shelter. This video shows the extra steps it requires to share client data with Project WIN so users do not have to enter the data twice.
This video reviews how to run the PIT report to verify your point in time counts are correct.