Below you will find some video tutorials to help with HMIs workflows including 2 videos that enters a new client from entry through exit and some guides on the special cases like "Enter Data As" for the Virtual Call Center and Project WIN
This short video walk through the "Enter Data As" feature in ServicePoint for users answering calls for the Virtual Call Center. After logging into ServicePoint a user must "Enter Data As" Alliance Virtual Call Center before they begin taking live calls.
Project WIN is a partnership between BEDS, SSPADS and WSPADS lead by Pillars to bring comprehensive services to clients using emergency shelter. This video shows the extra steps it requires to share client data with Project WIN so users do not have to enter the data twice.
The Alliance to End Homelessness in Suburban Cook County | 4415 Harrison Street, Suite 228, Hillside, IL 60162
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